Always perfect service. Been using this company for a year now, never regretted it. Best prices as well, would definitely recommend it to everyone.
Emergency Cleaning London — 24/7, 1-Hour Response
Emergency cleaning across London, 24 hours a day. Flood, leak, broken glass, heavy spill or post-incident mess — we aim to be on site within about an hour in covered Central and East London areas, with equipment ready to start work. Call 07401 498 009 or message us on WhatsApp and we'll confirm an ETA on the spot.
What's included
- 24/7 call-outs — nights, weekends and bank holidays
- Rapid response, typically within about an hour in covered Central London areas
- Water extraction, drying and dehumidification
- Sanitising and deodorising of affected surfaces
- Broken glass and debris removal
- Discreet biohazard and post-incident clean-ups
- Insurance-friendly photographic records
Who this is for
- Homeowners and tenants dealing with a sudden flood, leak or breakage
- Landlords and managing agents handling out-of-hours incidents
- Office facilities and building managers
- Airbnb and short-let hosts with a turnaround at risk
- Commercial premises needing urgent overnight attention
Emergency cleaning is judged on response time. Most damage happens in the first hour — water absorbs into underlay, smells set into carpets, broken glass spreads through corridors. Speed is the work.
Our team carries water extraction equipment, dehumidifiers and full PPE as standard for emergency call-outs. We arrive ready to start, not to assess.
If you have an active emergency right now, call 07401 498 009. We'll confirm ETA on the call and tell you exactly what to do in the meantime.
Emergency cleaning services we handle
Every emergency is different, but the situations we're called to most often across London fall into a handful of categories:
- Urgent residential cleaning after a flood, leak, burst pipe or overflow
- Landlord and managing-agent incidents in flats, HMOs and communal areas
- Emergency office and commercial cleaning, usually out of hours
- Water-related clean-up: extraction, drying and dehumidification
- Broken-glass clearance, made safe and disposed of properly
- Heavy spills on carpets, hard floors and stairwells
- Urgent post-incident cleaning, handled discreetly with full PPE
- Emergency Airbnb and short-let turnarounds between guests
24/7 emergency response across London
We take emergency calls 24 hours a day, seven days a week, including bank holidays. There is no answering service queue — you speak to someone who can dispatch a team.
On '1-hour response': we aim to deploy and be on site within approximately one hour in covered Central and East London areas, where availability and access allow. Realistic timings depend on where you are, building access and security, and how large the job is. We tell you the honest ETA on the call rather than promising a number we can't hold.
Our coverage is strongest across Central and East London — the City of London and EC1–EC4, Shoreditch, Hackney, Islington, Angel, Old Street, Clerkenwell, Whitechapel, Canary Wharf and the surrounding postcodes.
Who uses our emergency cleaning service?
- Homeowners — a burst pipe or appliance failure that needs water out and floors dried before damage spreads.
- Tenants — an incident that has to be cleared quickly to protect the property and the deposit.
- Landlords — flats between tenancies where a leak or mess is blocking a check-in or viewing.
- Managing agents — communal-area incidents that generate resident complaints if left overnight.
- Airbnb hosts — a guest departure that leaves the property unlettable before the next arrival.
- Offices and commercial premises — floods, spills or breakages that need clearing before staff return.
- Property managers — multi-unit portfolios needing one number to call out of hours.
Areas covered
Emergency cleaning is offered across London, with our fastest response in Central and East London. Local pages cover the areas we attend most often, including emergency cleaning in the City of London, Shoreditch, Hackney, Islington, Angel and Canary Wharf — see the area links below.
Emergency cleaning pricing
Emergency work is quoted per visit rather than as an open-ended hourly charge. The price depends on the incident, the time of day, how many cleaners are needed and the scope of work — a single spill and a flooded two-bedroom flat are not the same job.
The instant estimator above gives you a per-visit figure in about a minute, and we confirm the final price before anyone is dispatched. Nothing is added afterwards without your agreement.
Our emergency cleaning process
- 1
Send photos and details
Call 07401 498 009 or send photos on WhatsApp — what happened, where, and how much of the property is affected.
- 2
We assess urgency and requirements
Emma reviews the situation, confirms the equipment and team size needed, and gives you a realistic ETA and a fixed per-visit price.
- 3
Team is dispatched
Cleaners are sent with extraction gear, dryers, sanitisers and PPE, or a slot is agreed if access is restricted to certain hours.
- 4
Cleaning and removal completed
Water is extracted, surfaces sanitised, glass and damaged materials removed and disposed of properly.
- 5
Completion and photo record
We supply time-stamped before-and-after photos where useful for insurers, landlords or managing agents.
FAQs
How quickly can an emergency cleaner reach me in London?
We aim to be on site within approximately one hour in covered Central and East London areas, where availability and access allow. We give you an honest ETA on the call before dispatching anyone.
Is emergency cleaning available 24/7?
Yes — we take call-outs 24 hours a day, seven days a week, including nights, weekends and bank holidays.
What types of emergency cleaning do you handle?
Floods, leaks and water damage, heavy spills, broken glass, urgent post-incident cleaning, emergency office cleaning and urgent short-let turnarounds.
Can you clean broken glass safely?
Yes. Glass is cleared with the correct PPE, sharps-safe containment and proper disposal, and we vacuum surrounding areas for fragments.
Do you work with landlords and managing agents?
Yes — landlords, managing agents and freeholders are a large part of our emergency work, with photographic records supplied for each visit.
Can you attend offices and commercial premises?
Yes. Most of our commercial emergency work is out of hours, coordinated with building security and access protocols.
What information should I send before the team arrives?
Photos of the affected area, the postcode and floor, whether water is still coming in, and any access or security requirements.
How is emergency cleaning priced?
Emergency pricing is fixed per visit and depends on the incident, time of day, labour required and scope of work. Use the estimator above for an instant call-out estimate.
Do you cover the City of London?
Yes — EC1–EC4 is one of our core emergency areas, including offices, towers and serviced apartments. See our City of London emergency cleaning page for local detail.
Can I book urgent cleaning on weekends or overnight?
Yes. Overnight and weekend call-outs are normal for us, particularly for commercial buildings that can only be attended outside working hours.
Google Reviews
Trusted by customers across London
Real Google reviews from customers who chose Emma Cleaning.
Based on 8 Google reviews
5.0 out of 5 stars Utku Akar2 months ago · Google5.0 out of 5 stars Very happy with the company in helping me move to my new flat in Dulwich. They brought even their hoover and cleaning products. Professional and reliable. Highly recommended.
Emma M. V. Hulse2 months ago · Google5.0 out of 5 stars Incredible cleaning service! The team was punctual, amazingly detailed, and left my place completely spotless. Professional, trustworthy, and top-tier quality from start to finish. I couldn't be happier and highly recommend them to everyone!
Gav Patel2 weeks ago · Google
Reviews shown as published on Google. Google and the Google logo are trademarks of Google LLC.
Get a quote for emergency cleaning
Call, WhatsApp or use our on-site estimator — quick reply, transparent pricing.